The Journey Quartz Hoops

Take a loose tape measure and wrap around your wrist or neck. Keep in mind that if you plan to wear several pieces at a time you may want to pick a size up for the ones that will be worn higher on your arm.

Bracelets for Women

• small: 6.0" or smaller (very petite wrists)
• medium: measures 6.5-7" (average woman's wrist size)
• large: measures 7.5"+

• small: 14" choker or 16" lies at bottom of neck
• medium: 18" 
• large: 20" 

RETURN POLICY

I do accept returns and exchanges within 7 days of delivery. Please note that the customer is responsible for return shipping costs as well as outgoing shipping costs on replacement orders. If the item is not returned in its original condition it will not be eligible for refund or replacement. You will receive a refund less shipping fees once your returned item is received. Please allow 2-4 business days for processing of your refund. 

We do our best to ensure your order arrives safe and sound. We wrap them in tissue paper, place them in a cotton jewelry bag or box and ship them in a padded envelope. If your item arrives damaged please email us at customercare@fierceforwardjewelry.com

SHIPPING AND DELIVERY

Orders are processed and shipped out in 2-3 business days from the date the order was placed. All orders are shipped via USPS. Orders placed with Priority  shipping will ship the next business day. 

Estimated delivery times for US based customers are as follows:

USPS First Class standard shipping: 2-5 days.  

USPS Priority shipping: 2-3 days. 

You will receive a shipment confirmation email with tracking links.

Please Make Sure Your Shipping Address Is Correct

If your order has been shipped to the incorrect address, I cannot retrieve it once it's in the hands of the USPS. If your order has been returned to us due to providing an incorrect address, buyer is responsible for purchasing shipping to resend the order to the corrected address. We are not responsible for items being delivered to the wrong address provided by buyer.

Non US customer orders are shipping via USPS International Package Service. Delivery typically takes 6-10 days but it can be longer. We are unable to track packages for non US customers. International customers are responsible for any import taxes and duties. We are are not responsible for any delays that may occur in customs. If your country is not listed and you would like to place an order, please contact us at customercare@fierceforwardjewelry.com 

We recommend shipping to a secure, attended location and making sure your address is entered correctly when you place your order. If your order has been shipped to the incorrect address, we cannot retrieve it once it's in the hands of the USPS. If your order has been returned to us due to providing an incorrect address, the buyer is responsible for purchasing shipping to resend the order to the corrected address. We are not responsible for items being delivered to the wrong address provided by the buyer.

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay Google Pay and Afterpay.

Jewelry will require regular cleaning as with any sterling silver or gold jewelry, it will tarnish and appear darker over time. I suggest using a jewelry polishing cloth or fine jewelry cleaner. For silver and gold plated items as well as gemstones, refrain from showering, sweating on, swimming or using hairspray, lotion or perfume on the item as it can cause discoloration and tarnish.

My beaded bracelets are made with high quality stretch cord but care must be taken to not over stretch or snag them as they are not impervious to breaking.

The better you treat your jewelry the longer it will last and maintain it's beauty. I am not able to provide any reimbursement or will accept returns or do repairs for jewelry that has been broken, damaged, tarnished or worn out after it has been received. In the event this situation occurs please contact me and I would be happy to try to work out a solution with you. 

LISTING INFORMATION AND IMAGES

We try to photograph and describe all our items to the best of our ability. Please read the listing information carefully. Should you have any questions that are not covered on the listing, please contact us at customercare@fiercefowardjewelry.com

Please note that charm shape, size & font can vary with each intention and bead shade, color, and pattern may vary since we are working with natural materials & no two are alike. 

Custom orders are available depending on the type of design requested. Please email us at ashleyjohns@fierceforwardjewelry.com

We do offer wholesale and would love to partner with you! Please email us at ashleyjohns@fierceforwardjewelry.com